Privacy and Return Policy
What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
What choices are available to you regarding the use of your data.
The security procedures in place to protect the misuse of your information.
How you can correct any inaccurate information.
Information Collection, Use, and Sharing
We are the sole owners of information collected on this site. We only collect information that you voluntarily provide via email or through other direct contact with us. We will not sell or rent this information to anyone.
We will use your information to respond to you. We will not share your information with any third party outside of our organization other than to fulfill your request, such as shipping an order.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email at email@example.com
• Find out what data we have about you, if any.
• Change/correct any data we have about you.
• Request that we delete any data we have about you.
• Express any concern you have about our use of your data.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Methods we use to collect sensitive information (such as credit card data), involves encryption and transmission to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Any employee utilizing the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
We request information from you on our order form. For all purchases, you must provide contact information such as name and shipping address as well as and financial information such as credit card number and expiration date. This information is used for billing purposes and to process your orders. If we encounter issues with processing your order, we'll use this information to contact you.
We aim to please all of our customers. If you are considering a return, please contact us at firstname.lastname@example.org
All orders which have not been shipped may be cancelled for a full refund. Please contact us to ensure this is possible. If the order cannot be cancelled, you may return for a full refund (less shipping cost). To qualify for a full refund, please make sure your return is postmarked within 14 days of the order date.
Worn, washed, or damaged items will not be accepted for return. Original tags (if applicable) must be attached & intact.
For defective item claims please contact us within 3 days of delivery date.
Refund or Store Credit: Returns must be postmarked within 14 days of order date.
Store Credit Only: Returns must be postmarked within 15 - 30 days of order date.
Exchanges: We cannot provide exchanges (or holds), due to limited inventory.
We do not offer free returns at this time. Customers are responsible for return shipping costs.
All shipping fees are non-refundable.
Returns that do not meet our guidelines will be sent back at the customer's own expense. You have the option to apply return shipping costs on your credit card or have the item(s) sent back in a future purchase.
We hold unacceptable returns for 30 days. After 30 days, the items will be donated to charity.
How to Initiate a Return
Before making a return please read our policy to ensure that your reason meets the guidelines.
Include your packing slip which arrived with your return. If you do not have the slip that came with your order, please write the name you placed the order under on a slip of paper and include that in with your return. Please ship your items back to the address listed on the packing slip.
All boxed items must be included in original box